COVID-19 Response

The South Tahoe Public Utility District (District) continues to track the ever-changing circumstances of the coronavirus (COVID-19) situation. The District's Administrative Office is open to the public. Staff continues to be available to assist you by phone (530) 544-6474 or by email at cs@stpud.us. District Board of Director meetings are open to the public. Please check the agenda  for meeting time and location. The District's lab is open to accept water samples by appointment, call (530) 544-6474 ext. 6231.

The District is committed to protecting the health and safety of our community, our employees, and maintaining safe and reliable water and wastewater services. Below are programs adopted by the Board of Directors to support our community during these challenging and unprecedented times.

COVID-19 Assistance

COVID Rate Relief Program

The District Board of Directors adopted a temporary rate relief program that offered a 50% credit on sewer bills for customers financially impacted by COVID-19. The program ran from September 1, 2020 to March 31, 2021 and is no longer available.

Late Fees Waived

April 1, 2021- The District Board of Directors approved waiving late fees for water and sewer bills due at the end of March

December 17, 2020 - The District Board of Directors approved waiving late fees for water and sewer bills due at the end of December

September 3, 2020 - The District Board of Directors approved waiving late fees for water and sewer bills due at the end of September

June 18, 2020 - The District Board of Directors approved waiving late fees for water and sewer bills due at the end of June.

Suspend Service Disconnects for Non-Payment

March 20, 2020 - The District Board of Directors approved suspending service disconnections for non-payments.