24/7 SERVICE: (530) 544-6474

Pay Your Bill

The District provides a variety of payment options for your convenience: automatic payment, online bill pay, pay by mail and drop-off at our office.

Online Portal for Billing Self-Service and Access

The District’s eSuite Online Bill Service enables customers to view bills, account information, and submit payments

  • Check account status and activity
  • Online bill payment with a credit or debit card
  • Enroll in Paperless eBills or automatic payments
  • Link multiple properties to one account

To sign up customers will need the full Account Number and the exact Customer Name as it appears on the bill.

Monthly Billing Coming January 2023

Right now, you receive quarterly water and/or sewer bills. Starting in January 2023, you will receive a monthly bill. Find out what to do to prepare for this transition:

  • If you have recurring or scheduled payments through your bank, contact your bank to update to monthly payment.
  • If you submitted a void check to the District for recurring payments, a new contract will be mailed to you to sign before the end of the year.
  • If you are enrolled in automatic payments by credit card, no change needed. Expect monthly charges.
  • If you pay with a check or by cash, plan to pay monthly.

Pay By Automatic Debit

Sign-up to automatically pay your bill from your bank account. Fill out and submit the form below with a voided check.

ACH Automatic Debit Enrollment Form

Pay By Phone

The South Tahoe Public Utility District offers additional payment options for customers interested in using their credit card to pay their utility bill.

  • Call 1-877-493-5094 to pay with a credit/debit card or eCheck over the phone, or
  • If you would like to pay with an eCheck online, Click here to use the Online Bill Payment service provided by the District's payment processor, Automated Merchant Systems.

When using these services you will need your Account Number located on your bill, your credit card or your checking account and routing numbers.

Once payment is made we will receive an instant notification of your payment and will post it to your account.

Pay By Mail and 24 Hour Drop Box

Payments may be mailed or hand delivered to the District office at:

South Tahoe Public Utility District
1275 Meadow Crest Drive
South Lake Tahoe, CA 96150

The District provides a 24-hour payment drop-box at the exit of the parking lot.

Customer Service Representatives are available to assist customers Monday - Friday, from 8:00 a.m. to 5:00 p.m.

  • The District provides a 24-hour payment drop-box at the exit of the parking lot.
  • Payments must be received in our office by the due date to avoid penalties.
  • For Customer Service Questions, email: cs@stpud.us

Financial Assistance Programs

The South Tahoe Public Utility District offers programs for residential low-income customers who may have difficulty paying their water bill.