|Approved MGMT GRP:||PS|
Under the general direction of the Chief Financial Officer, the Customer Service Manager plans, organizes, directs, and coordinates the Customer Service Department, including customer relations, enforcing and maintaining the District’s Administrative Code, utility service charge billings and collections, supervising and administering the District’s water conservation efforts, issuing sewer and water permits, supervising inspection of new or existing connections, reviews and approves residential and commercial plans, enforces the Uniform Plumbing Code, and manages District’s liability claims.
Job Physical Requirements Analysis
|Job Specific Body Movements||Occasionally
1/3 of time or less
1/3 – 2/3 of time
More than 2/3 of time
|Sitting||80% of day|
|Standing||10% of day|
|Walking||10% of day|
|Driving||1% of day|
|Hearing||100% of day|
|Speaking||50% of day|
|Lifting 1-20 lbs||X|
|Lifting 20-50 lbs||X|
|Lifting 50+ lbs||N/A|
|Working/reaching above shoulder||X|
|Working w/arms extended @ shoulder level||X|
|Working with body bent over at waist||X|
|Working in kneeling position||N/A|
Height from Floor of Objects to Be Reached or Worked On:
|Shelves in storage room||78”|
Personal computer, printer, scanner, calculator, copy machine, postage machine, fax machine, vehicles, cameras, and a variety of presentation equipment.
Main environment is that of an indoor office with some exposure to unpleasant wastewater treatment odors. Occasionally out in the field (streets, businesses of community, etc).